Terms & Consitions
About Us
The website and brand A Story in a Frame are operated by ID14, Igor Lennasi s.p. (referred to as “we”, “us”, or “our”). Company details: ID14, Igor Lennasi s.p., Mala Loka 26, 1230 Domžale, Slovenia, TAX ID: SI19459998, Registration number: 6139647000. We operate exclusively as an online store and do not have a physical retail location. By visiting our website or purchasing from us, you agree to be bound by these Terms & Conditions (“Terms”). These Terms apply to all visitors and users of the website, including customers and browsers. If you do not agree to these Terms, you must not use our website or services. Our online store is hosted on Squarespace.com, which provides the e-commerce platform that allows us to sell our products and services.
Using Our Website and Services
By using this website, you confirm that you are of legal age in your country or have permission from a legal guardian, that you will not use our products or services for any illegal or unauthorized purpose, and that you will not attempt to distribute viruses, malware, or any harmful code. Any violation of these Terms may result in immediate suspension or termination of access to our services.
General Conditions
We reserve the right to refuse service to anyone at any time for any reason. Content you submit (excluding payment information) may be transferred over different networks and adapted to technical requirements. Payment information is always encrypted during transfer. You may not copy, resell, or exploit any part of our service or website without our written permission. Section titles are for convenience only and do not affect the interpretation of these Terms.
Accuracy of Information
We strive to keep all information on this website accurate and up to date, but we cannot guarantee that all content is complete, current, or error-free. Any reliance on the information provided is at your own risk. We may update or change website content at any time without obligation to notify users.
Changes to Services and Prices
Prices may change without prior notice. We may modify or discontinue any part of the service or website at any time without notice and are not liable for any resulting consequences.
Products and Services
Some products may be available only online and in limited quantities. Returns and exchanges are subject to our Return Policy. We make every effort to display products accurately, but we cannot guarantee that your screen will show colors correctly. We reserve the right to limit sales by person, region, or jurisdiction, to limit quantities, and to change or discontinue any product at any time. We do not guarantee that products or services will meet your expectations or that any issues will be corrected.
Orders, Billing, and Account Information
We may refuse or cancel any order at our discretion, including orders that appear to be placed for resale. You agree to provide accurate and up-to-date billing and account information and to keep it updated so we can complete transactions and contact you if needed.
Third-Party Tools and Links
We may provide access to third-party tools or websites that we do not control. These are provided “as is” and at your own risk. We are not responsible for third-party content, services, or websites, and any issues should be addressed directly with the third party.
User Submissions and Content
If you send us ideas, feedback, or other content, you grant us the right to use, edit, and publish it without restriction or compensation. You are responsible for ensuring that your submissions do not violate any laws or third-party rights, do not contain harmful, abusive, or illegal content, and do not contain malware or misleading information. We may remove content at our discretion but are not obligated to do so.
Personal Data
Your personal information is handled according to our Privacy Policy.
Errors and Corrections
We reserve the right to correct any errors, inaccuracies, or omissions on the website, including after an order has been placed, and to cancel orders if necessary. We are not obligated to update information unless required by law.
Prohibited Uses
You may not use the website or its content to break any laws or regulations, infringe intellectual property rights, harass, abuse, or discriminate, spread malware, spam, or collect data unlawfully, or interfere with website security or functionality. Violation may result in termination of access.
Disclaimer and Limitation of Liability
Our services and products are provided “as is” and “as available” without warranties of any kind. We do not guarantee uninterrupted, secure, or error-free service. To the fullest extent permitted by law, A Story in a Frame and ID14, Igor Lennasi s.p. are not liable for any direct or indirect damages, including loss of profits, data, or business, resulting from the use of our website or products.
Indemnification
You agree to defend and hold harmless A Story in a Frame and its owner against any claims arising from your breach of these Terms or violation of any law or third-party rights.
Severability
If any part of these Terms is found to be unenforceable, the remaining parts will remain in full effect.
Termination
These Terms remain in effect unless terminated by you or us. We may suspend or terminate your access at any time if you violate these Terms, without notice.
Entire Agreement
These Terms and any related policies represent the complete agreement between you and us and replace any previous agreements or communications.
Governing Law
These Terms are governed by and interpreted according to the laws of Slovenia.
Changes to These Terms
We may update these Terms at any time. Continued use of the website after changes are posted means you accept the updated Terms.
Contact
For any questions about these Terms, contact us at hello@astoryinaframe.com.